Terms & Conditions

GENERAL

• We only deliver cars in the Algarve and Lisbon;
• Besides the international airports of Faro and Lisbon, we can deliver cars at your hotel or resort anywhere in the Algarve upon request, without any cost. Deliveries in Lisbon area are subject to a surcharge of Euro 20;
• "Rent it here, leave it there" is free of charge throughout the Algarve;
• Minimum drivers age is 23; 
• Drivers license must be valid in Portugal and held for more than 2 years. Please ensure to have all necessary documents available.

DEPOSIT  

• The car hire company requires valid credit card details for security reasons. If not possessing a valid credit card, a cash security deposit has to be left which is fully returnable, when car is returned damage and loss free - Cheques cannot be accepted;
• The deposit is regarding the excess amount of your vehicle. These are the excess amounts:
• Groups A, B and C - Euro 300.00;
• Groups D, E and F - Euro 450.00;
• Other Groups - Euro 1,000.00.
• PLEASE NOTICE THAT WITHOUT VALID CREDIT CARD OR CASH DEPOSIT NO RENTAL CAR CAN BE DELIVERED.

RESERVATION

• To make a reservation we must have full details of your flight number, flight time and departure airport;
• Requests to deliveries outside the airports must have the delivery address and time. In these cases, clients MUST call our contact numbers at least 2 hours prior the delivery time to confirm the arrival/booking;
• When completing the reservation form, please check your email address once again as without it, we cannot reply to you;
• Reservations must be done not less than 72 hours in advance of your arrival in Portugal to guarantee a confirmation of your booking;
• Baby/Child seat(s) are available free of charge upon request. Please mention this within the reservation form to guarantee availability;
• Each car may have two named drivers without any extra cost. A third driver would cost Euro 20.

HOW TO COLLECT YOUR CAR

• In Faro Airport - At the airport you will be met in the arrivals area by a representative of YOR car hire. Please look out for someone with a black and yellow YOR sign. As you come through the sliding doors from baggage reclaim please follow the barrier round to your left. Ahead of you and to your right you will see the car hire reps waiting area (in front of the POLICE STATION). If you can't find our agent (maybe he's with another client), please call our mobile numbers;
• In Lisbon Airport - Our partner company in Lisbon is AusoCar. Look for a representative agent of Ausocar at Lisbon Airport. If you don't find the representative agent, please call our mobile numbers;

PRICE INFORMATION

• One rental day is equal 24 hours - Each fraction of a day is considered as an additional day - Tolerance 2 hours;
• Prices quoted on this web page are our best rates and further discount cannot be granted;
• Rates for 3 days are 50 % of the weekly rates;
• Rates more than 3 and less than 7 days are based on the 6 day pro-rata;
• Rates more than 7 days are based on the 7 day pro-rata;
• Full payment is required upon signing the rental agreement. The payment has to be done with a valid credit card (Visa/Master/EuroCard, Diners Club or American Express), travellers cheques or in cash (also foreign currencies) - foreign cheques cannot be accepted;
• Our standard reservation (without any optional) includes:
• Free unlimited mileage in Portugal;
• CDW with excess;
• Delivery/Return at the airport or accomodation;
• One additional driver (free) ;
• Baby/Child seats (free) ;
• Roof Rack (Only available to Groups A, B and C);
• V.A.T.
• Available as optional extras are:
• Excess waiver also known in Portugal as Super CDW;
• PAI (Personal Accident Insurance) - Euro 4 / day;
• Further drivers (Euro 20 each);
• Insurance to drive to Spain - Euro 50; 
• These options may be arranged with the rep when you collect the car.

INSURANCE

• In addition to compulsory third party insurance, collision damage waiver (CDW) and theft cover are provided;
• Personal accident insurance is not included in the standard booking. Insurance  cover is subject to an excess and your maximum liability is indicated below. Here is the price for optional waiver of the excess:
• Groups A, B and C - 6 Euro / day (prevents Euro 300.00 of excess payment);
• Groups D, E and F - 7 Euro / day (prevents Euro 450.00 of excess payment);
• Other Groups - 10 Euro / day (prevents Euro 1,000.00 of excess payment);
• PAI (Personal Accident Insurance) plus 4 Euro / day (optional);

 
Note: These terms & conditions may change at any time without prior notice. Please read them before reservation.